FREQUENTLY ASKED QUESTIONS
We currently serve the following cities and municipalities: Cebu City (excluding mountain barangays), Mandaue City, Lapu-Lapu City, Cordova, Talisay City, Minglanilla (Pakigne and Tungkil only), Consolacion (Poblacion Occidental, Poblacion Oriental and Pitogo only) and Liloan (Yati only).
Mandaue and Cebu City have regular delivery schedules from Monday to Saturday. The regular delivery schedule for Talisay City and Minglanilla is Tuesday and Thursday; while the regular delivery schedule for Consolacion and Liloan is on Wednesday.
*Orders above ₱3,000 pesos to Talisay City, Minglanilla, Consolacion and Liloan may avail of special delivery schedule, and can choose any day from Monday to Saturday instead of the regular delivery schedule.
|Delivery fee to:||Orders below ₱1500||Orders from ₱1500 to ₱1999||Orders above ₱2000|
|Mandaue City and Cebu City||pick up only||free||free|
Mactan Island (Lapu-Lapu City and Cordova), Talisay City and Minglanilla
|pick up only||₱150||free|
|Consolacion and Liloan||pick up only||₱200||free|
We accept Cash on Delivery; bank transfer to BDO, Metrobank or BPI; GCash, PayPal and major credit/debit cards (Visa, Mastercard, American Express, etc.). We recommend using Visa, Mastercard or JCB via PayMaya for locally issued cards. Customers who have international credit/debit cards may choose to be billed in US$ at checkout (no foreign exchange fees for US$ denominated cards).
Orders will normally be scheduled for delivery the next business day. We still allow customers to specify same-day delivery for orders placed between 9am to 12noon (depending on the delivery address), but we cannot guarantee it. Orders placed after 12 noon will be delivered the next day. We will give you a call to confirm that you are a legitimate customer, that we can find your address and that you have the necessary cash to pay for the order. Any customer who placed an order and is unable to accept or pay the delivery at the agreed scheduled time will no longer be allowed to order again.
Our normal delivery hours are Monday to Saturday, 9am to 5pm. No deliveries on Sundays. Orders after Saturday noon will be served the next Monday.